Terms & Conditions
PAYING A DEPOSIT / RETAINER FEE MEANS YOU HAVE AGREED TO ALL THESE TERMS/CONDITIONS /
No Refunds once full payment is received unless it is fault of owner. If you choose to cancel you MAY have the option of store credit (to be used within 6 months of day credit was given) this is at the discretion of the owner and contingent on products/supplies being purchased. Deposit/Retainers are non refundable but can be applied towards future orders only. Full payment is due 2 weeks prior to event (unless promotional special is running, then due based on promotional dates). Event date is not secured until deposit/retainer is received. CANCELLATIONS ARE ONLY ALLOWED 7 DAYS PRIOR TO EVENT MINUS ANY CREDIT CARD FEES, SUPPLIES PURCHASES AND 25% CANCELLATION FEE! REMAINING BALANCE CAN BE USED ON A FUTURE ORDER! NO CASH WILL BE REFUNDED
***Payment Plans***
Payment plans are planned based on your payment schedule and must be PAID IN FULL 2 wks before event.
If you choose a "payment plan" and DO NOT adhere to YOUR PAYMENT SCHEDULE (i.e. miss a scheduled payment by 24 hours or do not reach out to SLMT) your event will be canceled with SL Majestic Treats and you will have a credit with us. Your event date spot will be given to someone else
Items must be picked up. Delivery options are available. Delivery Cost is based on distance. Delivery cost start at $20.00
***DELIVERY***
DELIVERY PERSON WILL ONLY PLACE ITEMS ON COUNTER OR TABLE IN THE FRONT ENTRANCE OF DELIVERY SITE (ONLY)
IF CLIENT IS NOT PRESENT AT TIME OF DELIVERY DRIVER WILL NOT WAIT HE WILL PLACE ITEMS ON TABLE OR COUNTER..EVEN OUTSIDE...TAKE A PICTURE AND LEAVE***
***DELIVERY is only within a 20 mile radius from Berwyn, and to the Chicago land area ONLY***
***kindly note***
Warmer/humid weather can breakdown chocolate/hard candy/butter and whipped cream. IF PICKUP IS YOUR CHOICE. ITEMS MUST BE KEPT COOL IN THE FRONT PASSENGER SEAT (FOR TREATS) FRONT PASSENGER FLOOR FOR CAKES. WITH AIR DIRECTLY HITTING ITEMS. TREATS SHOULD BE KEPT REFRIGERATOR UNTIL 1 HOUR BEFORE SERVED OR CUT (FOR CAKES) IF PLACED IN ANY HEAT OR DIRECT SUNLIGHT YOUR ITEMS WILL MELT. NO REFUNDS OR CREDITS WILL BE GIVEN.
SL Majestic Treats is NOT responsible for product once customer receives it
***Event Setup***
All setup property belongs to SL Majestic Treats unless otherwise stated in correspondence. Customer must take extreme care of property while in use and return in same condition as given. Any lost, stolen or damaged items will be invoiced and billed to customer. SL MAJESTIC TREATS WILL ARRIVE 30 MINUTES BEFORE END OF PARTY TO
BREAK DOWN SETUP AND RETRIEVE ITEMS. IT IS CUSTOMERS RESPONSIBILITY TO MAKE SURE ALL PAID TREAT ITEMS ARE REMOVED. A 6 FOOT RECTANGLE TABLE MUST BE PROVIDED BY CUSTOMER...NO EXCEPTIONS. WE DO NOT PROVIDE TABLES
***THIS INVOICE SERVES AS A LEGAL AND BINDING CONTRACT. ONCE FIRST PAYMENT OR DEPOSIT IS RECEIVED YOU ARE AGREEING TO THE TERMS AND CONDITIONS OF THIS INVOICE/CONTRACT***
***Covid 19 appendix*** due to socially distancing requirements. All picks are now no contact. Please call when outside and we will place items on the bench. From there you can view and retrieve your items
***Covid deposit policy***
Refunds will not be given for covid related cancelations. You will receive a full credit to be used at a later date based on our availability. 2 weeks notice is required**If your event is canceled less than 7 days before your event and we have started your order a partial credit will be given
***We try our best to remain healthy and safe. If for some unforseen reason we contract covid and need to cancel your order. You will receive a full refund. CANCELLATIONS may be short notice due to covid as this will be outside of our control. THIS IS THE ONLY OPTION FOR A REFUND, IF WE CANNOT COMPLETE OUR OBLIGATION.
GIVING US CREATIVE VISION -MEANING YOU CAN SEND US PICTURES OF THE DESIGN YOU HAVE IN MIND, IF ITS SOMEONE ELSE PICTURE WE CREATE A SIMILAR DESIGN. DUE TO COPYRIGHT BY OTHER BAKERS CREATION. SLMT ALWAYS TAKING EACH DESIGN TO THE NEXT. IF YOU ARE UNHAPPY WITH DESIGN IT WILL NOT BE A REFUND. TRUST SLMT VISION AND ALLOW US TO BRING IT TO LIFE!!
No Refunds once full payment is received unless it is fault of owner. If you choose to cancel you MAY have the option of store credit (to be used within 6 months of day credit was given) this is at the discretion of the owner and contingent on products/supplies being purchased. Deposit/Retainers are non refundable but can be applied towards future orders only. Full payment is due 2 weeks prior to event (unless promotional special is running, then due based on promotional dates). Event date is not secured until deposit/retainer is received. CANCELLATIONS ARE ONLY ALLOWED 7 DAYS PRIOR TO EVENT MINUS ANY CREDIT CARD FEES, SUPPLIES PURCHASES AND 25% CANCELLATION FEE! REMAINING BALANCE CAN BE USED ON A FUTURE ORDER! NO CASH WILL BE REFUNDED
***Payment Plans***
Payment plans are planned based on your payment schedule and must be PAID IN FULL 2 wks before event.
If you choose a "payment plan" and DO NOT adhere to YOUR PAYMENT SCHEDULE (i.e. miss a scheduled payment by 24 hours or do not reach out to SLMT) your event will be canceled with SL Majestic Treats and you will have a credit with us. Your event date spot will be given to someone else
Items must be picked up. Delivery options are available. Delivery Cost is based on distance. Delivery cost start at $20.00
***DELIVERY***
DELIVERY PERSON WILL ONLY PLACE ITEMS ON COUNTER OR TABLE IN THE FRONT ENTRANCE OF DELIVERY SITE (ONLY)
IF CLIENT IS NOT PRESENT AT TIME OF DELIVERY DRIVER WILL NOT WAIT HE WILL PLACE ITEMS ON TABLE OR COUNTER..EVEN OUTSIDE...TAKE A PICTURE AND LEAVE***
***DELIVERY is only within a 20 mile radius from Berwyn, and to the Chicago land area ONLY***
***kindly note***
Warmer/humid weather can breakdown chocolate/hard candy/butter and whipped cream. IF PICKUP IS YOUR CHOICE. ITEMS MUST BE KEPT COOL IN THE FRONT PASSENGER SEAT (FOR TREATS) FRONT PASSENGER FLOOR FOR CAKES. WITH AIR DIRECTLY HITTING ITEMS. TREATS SHOULD BE KEPT REFRIGERATOR UNTIL 1 HOUR BEFORE SERVED OR CUT (FOR CAKES) IF PLACED IN ANY HEAT OR DIRECT SUNLIGHT YOUR ITEMS WILL MELT. NO REFUNDS OR CREDITS WILL BE GIVEN.
SL Majestic Treats is NOT responsible for product once customer receives it
***Event Setup***
All setup property belongs to SL Majestic Treats unless otherwise stated in correspondence. Customer must take extreme care of property while in use and return in same condition as given. Any lost, stolen or damaged items will be invoiced and billed to customer. SL MAJESTIC TREATS WILL ARRIVE 30 MINUTES BEFORE END OF PARTY TO
BREAK DOWN SETUP AND RETRIEVE ITEMS. IT IS CUSTOMERS RESPONSIBILITY TO MAKE SURE ALL PAID TREAT ITEMS ARE REMOVED. A 6 FOOT RECTANGLE TABLE MUST BE PROVIDED BY CUSTOMER...NO EXCEPTIONS. WE DO NOT PROVIDE TABLES
***THIS INVOICE SERVES AS A LEGAL AND BINDING CONTRACT. ONCE FIRST PAYMENT OR DEPOSIT IS RECEIVED YOU ARE AGREEING TO THE TERMS AND CONDITIONS OF THIS INVOICE/CONTRACT***
***Covid 19 appendix*** due to socially distancing requirements. All picks are now no contact. Please call when outside and we will place items on the bench. From there you can view and retrieve your items
***Covid deposit policy***
Refunds will not be given for covid related cancelations. You will receive a full credit to be used at a later date based on our availability. 2 weeks notice is required**If your event is canceled less than 7 days before your event and we have started your order a partial credit will be given
***We try our best to remain healthy and safe. If for some unforseen reason we contract covid and need to cancel your order. You will receive a full refund. CANCELLATIONS may be short notice due to covid as this will be outside of our control. THIS IS THE ONLY OPTION FOR A REFUND, IF WE CANNOT COMPLETE OUR OBLIGATION.
GIVING US CREATIVE VISION -MEANING YOU CAN SEND US PICTURES OF THE DESIGN YOU HAVE IN MIND, IF ITS SOMEONE ELSE PICTURE WE CREATE A SIMILAR DESIGN. DUE TO COPYRIGHT BY OTHER BAKERS CREATION. SLMT ALWAYS TAKING EACH DESIGN TO THE NEXT. IF YOU ARE UNHAPPY WITH DESIGN IT WILL NOT BE A REFUND. TRUST SLMT VISION AND ALLOW US TO BRING IT TO LIFE!!